What are my rights as an airline passenger?

There are roughly 100,000 flights each day, all around the world. This means that there are thousands of travelers each day that experience a canceled flight, lost luggage or some other travel inconvenience caused by an airline. For this reason, many nations have air travel laws put in place to protect air passenger rights.

With different laws applying to different situations in different countries, it may seem confusing. What exactly are your rights? What are you entitled to if you suffer loss or delay?

This page is a useful resource, but the bottom line is this: If you have had air travel problems within the past three years, there is a strong chance that FlightHelp can help you get the compensation you deserve. Just let us know what happened, as we will let you know what we can do for you.
Don’t fall for anything the airlines tell you. Remember, airline employees work for the airline, not for you.

Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!

Even if you were re-booked on another flight, you may still claim compensation.

Even if your lost luggage was recovered, you may receive compensation
of $100, $200 or more, for necessary items you purchased or for damages.

What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.

European Air Passenger Rights

The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.

Depending on your specific flight scenario you may be entitled compensation of up to $700 per person when experiencing flight disruptions in Europe. EU261 covers a long list of situations such as, but not limited to:

  • Delays of 3 hours or more
  • Denied boarding
  • Flight cancellation

  • Downgrades

Depending on the circumstances, travelers may be entitled to refunds, compensation, accommodations and meal reimbursement. If you have experienced any of these situations while recently traveling to, from or within the EU, you can check your eligibility and let our professionals at FlightHelp take care of the rest!


phone: +123 456 78900